Rental Conditions

FOR RENTAL IT IS NECESSARY

• Identity card to fill up the contract on site
• Security deposit (from € 200 up to € 500 depending on the model) by credit card, debit card or cash.
• Security deposit will be paid along with the balance of rental cost at rental moment and will be returned at rental end.

BOOKING PROCESS

Booking will be accepted only on line and for a minimum of 3 days.  1 or 2 days rentals are made only at the Bike Center and we suggest you to write or phone the day before to be sure about availability.

Payment of the booking fee on line (30%) with your Credit Card is only “pre-authorized” and it will be cashed as booking confirmation only after checking availability of the product and suitable sizing or, in case of lack, after agreement with the customer of a similar size/model.
Otherwise the order will be cancelled and the system will release the pre-authorized down payment.
However we have a good availably of bikes and we generally respond within few hours. You can also write us a previous mail if you prefer.
Customer will receive an email confirming the order and payment of the booking fee.

NOTE: Customer will always receive the booked model. In case of any unforeseen events before delivery (breakages, thefts, etc.) the customer will be notified and a replacement model or order cancellation will be offered.
Our bikes are delivered in excellent conditions. After each rental they are always cleaned, sanitized and subjected to a series of mechanical checks.

RENTAL

At consignee customer must provide a valid ID and a security deposit (200€ up to 500€) to correspond cash or by credit card (pre-authorization) with Visa or MasterCard along with the balance of rental cost.

Renting the bikes customer will assume all responsibilities for its proper use, keep them in perfect conditions and be responsible in case of theft or damages for the whole cost of the bike or damage that could be more than security deposit, declaring also to know traffic rules and to be physically prepared for its conduction.
“4 More srl” declines any responsibility for damages caused to people or things or for improper use.

There is no refund after rental start.

See also complete rental conditions on our web page.

CANCELLATION POLICY

In case of cancellation before the rental day customer will be refund:

• up to 30 days before the rental day: 100% of booking fee
• up to 15 days before rental day 50% of booking fee

In any case a minimum of 10€ (for UE area countries, SEPA bank transfers) will be charged as managing and transfer costs. For other countries there may be an additional cost depending on bank transfer fee.

WITH THE RENTAL IT IS INCLUDED

• Inner tube kit
• Pump
• Padlock
• Bottleholder